Tickets · Live chat · Email

Contact Support

Our technical support team is ready to help with VPS, dedicated server, hosting and domain questions. Send us a message with a descriptive subject and a specialist will reply as soon as possible.

  • Specialist IT team
  • Ticketing system
  • Live chat support
  • Sales, support and abuse email
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Contact VPS and Server

Submit a ticket

Sales, billing and technical questions, answered by our engineers.

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Client area

Manage services, invoices and orders in your account.

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Live chat

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Reach the VPS and Server Technical Team

Our technical support is always ready to help customers. By technical, we mean a specialist IT team that can provide solutions at the point of contact rather than passing your request around.

Send us a message and our team will be in touch as soon as possible. Please choose a descriptive subject, such as the service, location and the problem you see, to speed up the process. Ask your questions now.

Ways to Contact VPS and Server Support

Choose the channel that suits your request. Existing customers can open a ticket from the client area at https://slot.vpsandserver.com/clientarea.php or directly at https://slot.vpsandserver.com/submitticket.php.

  • Ticketing systemOur ticketing system combines customer interaction management with ticket management, keeping communication transparent between the front-end and back-end teams handling your request.
  • Live chat supportEvery question matters to our customers and should be resolved quickly. Live chat is one of the channels that ensures fast responses.
  • Contact via emailWrite to the address that matches your request from the list below.

VPS and Server Email Addresses by Department

Using the right address helps your message reach the correct team the first time.

  • Salessales@vpsandserver.com
  • Generalinfo@vpsandserver.com
  • Supportsupport@vpsandserver.com
  • Abuseinfo@vpsandserver.com
FAQ

Questions about Contact Support

What is the fastest way to get help from VPS and Server?

Open a support ticket at https://slot.vpsandserver.com/submitticket.php with a descriptive subject, or use live chat for quick questions. A clear subject naming the service and the issue helps our specialist IT team respond sooner.

Which email address should I use for my question?

Use sales@vpsandserver.com for pre-sales questions, support@vpsandserver.com for technical help, and info@vpsandserver.com for general enquiries and abuse reports.

Can I request server tasks such as a reboot or port opening?

Yes. As explained in our Terms of Service, tasks such as hard reboots, reinstallation, rDNS entries and opening ports can be requested by opening a support ticket.

Where do existing customers manage their services?

Log in to the client area at https://slot.vpsandserver.com/clientarea.php to view your services and invoices and to open or follow up on support tickets.

Submit a Ticket